Privacy Policy and "Cookies"

We have drafted this privacy policy to provide you with information about the personal data processed by ASESSORA I GESTORA D'INVERSIONS, SA (hereinafter, ?AGISA?) through our interactions with you, and about how we use this data and for what purpose .
AGISA is committed to respecting the privacy of users and the protection and security of their personal data.
The user has to carefully read this privacy policy, and determine freely and voluntarily if he wishes to provide his personal data to the AGISA entity. Likewise, the user guarantees that the data provided is true, exact, complete and up-to-date, and feels responsible for any direct or indirect damage or loss that may be caused as a result of breach of said obligation. In the event that the data provided belongs to a third party, the user guarantees that they have informed this third party of the aspects contained in this document and obtained their authorization to provide their data to the AGISA entity for the purposes indicated.

Responsible for the treatment

The person responsible for the treatments carried out is AGISA
Company: ASSESSORA I GESTORA D'INVERSIONS, SA
NRT: A-700270-A
Address: Avenida Carlemany number 65, Floor 3B
Parish: Escaldes-Engordany
Zip Code: AD700

Purpose of the treatment

AGISA will treat the user's data, confidentially, for the following specific purposes:
Sending communications requested by you in the forms intended for this purpose about our services.
Resolution of queries made by you in the field of finance through email, mobile messages or the web.
Manage the sending of commercial information on the AGISA product offer.
This treatment will always be carried out, with the prior consent of the user through the acceptance of this privacy policy, as well as when the purpose of the treatment requires their consent, which will have to be provided by means of a clear affirmative action.
The sending of any information, offer or recommendation can be done by any means, both physical and telematic (email, fax, SMS, social networks, mobile applications, etc.).
We do not treat your personal data for any other purpose than those described here, except by legal obligation or judicial requirement.

Data retention

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible responsibilities that may arise from the purpose, in addition to the legally established retention periods.
The data corresponding to the registration is kept during the term of validity of this. Subsequently, they are blocked until the applicable limitation periods elapse.

data communication

The data provided is transferred to:
- Our Central Office to carry out actions related to the quality control of services and for internal administrative purposes.
- The competent public administrations, to comply with legal obligations.

Rights of interested persons

The user may, at any time and free of charge, exercise their rights of access, rectification, deletion of their data, limitation and opposition to their treatment, as well as not being subject to decisions based solely on the automated processing of their data. , when applicable. Similarly, the user can withdraw their consent for the processing of their data at any time.
All the aforementioned rights can be exercised by sending a written and signed communication to AGISA, to the email address agisa@andorra.ad
In any case, the user is informed that, in the event that he considers that AGISA has violated, or may have violated, the rights that are recognized by the applicable data protection regulations, he may file a claim with the Control Authority, Agency of Data Protection.

Necessary nature of the requested data

The data collected by AGISA in the different forms through its web pages or through mobile applications are necessary to comply with the expressed purposes. Therefore, if the user does not provide them, AGISA will not be able to meet your request.

Security measures

AGISA, in response to the trust placed in us and taking into account the importance in terms of protection and confidentiality required by the user's personal data, informs you that it has adopted all the necessary technical and organizational measures to safeguard security, as required by the regulations in force.

Changes to this privacy policy

This privacy policy is subject to eventual changes in accordance with the applicable legislation at any time. In any case, any modification of this Privacy Policy will be duly notified so that you are informed of the changes produced and, if applicable, you can give your express consent to these changes.
 

Cookies policy

The purpose of this cookie policy is to inform you clearly and precisely about the cookies that are used within the AGISA website.

What are cookies?
A cookie is a small piece of text that websites you visit send to your browser that allows the website to remember information about your visit, such as your preferred language and other options, in order to facilitate your next visit and make the place more useful to you. Cookies play a very important role and contribute to a better browsing experience for the user.

Cookie type
Depending on the entity that manages the domain from which cookies are sent and the data obtained is processed, two types can be distinguished: own cookies and third-party cookies.
There is also a second classification according to the period of time that they remain stored within the client's browser, which may be session cookies or persistent cookies.
Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalization cookies, analysis cookies, advertising cookies and behavioral advertising cookies.
For more information you can consult the Guide on the use of cookies of the Andorran Agency for Data Protection.

Cookies used on the web
The cookies that are being used on this portal are identified below, as well as their type and function:
The AGISA website uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. Within your browser you will be able to see cookies from this service.
According to the previous typology, these are own, session and analysis cookies.
Through web analytics, information is obtained regarding the number of users who access the web, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator that offers the service, the language, the terminal used and the city to which your IP address is assigned. It is information that enables a better and more appropriate service by this portal.
To ensure anonymity, Google will anonymize your information by truncating the IP address before storing it so that Google Analytics is not used to locate or collect personally identifiable information from website visitors. Google may only send the information collected by Google Analytics to third parties when it is legally required to do so. In accordance with the terms of provision of the Google Analytics service, Google will not associate your IP address with any other data held by Google.
Another of the cookies that are downloaded is a technical cookie called JSESSIONID. This cookie allows the storage of a unique identifier per session through which it is possible to link data necessary to enable ongoing browsing.
Finally, a cookie called show cookies, own, of a technical and session type, is downloaded. Manages the user's consent for the use of cookies on the web page, in order to remember those users who have accepted them and those who have not, so that the former are not shown information at the top of the page. page about this.

Acceptance of the cookie policy
By clicking the "Accept" button it is assumed that you accept the use of cookies.
How to modify the configuration of cookies.
You can restrict, block or delete cookies from the website or from any other web page using your browser. The operation is different depending on the browser, the "Help" function will show you how to do it.

Why do we process your data?
At AGISA, we use your personal data, under our legitimate interest, to manage the services for which you have hired us and those you have requested, to comply with the obligations of the entity and the applicable legislation.
We also use your data, under our legitimate interest, to contact you and send you information about our services, products and events, as well as update the sector with your consent, send you advertising for our services and/or communicate your data to group companies. or partners.
For these communications, AGISA may use both non-electronic means (postal mail) and electronic communications (email, SMS, mobile and other telematic means).

To whom will we communicate your data?
You can disclose your information to us through commercials to group companies and, of course, to the entities or companies that offer the services you have requested. (social media).

How do we get the data?
We can obtain the data when you provide it to us to register as a client, website or subscription to Newsletters. We can also obtain data sources accessible to the public (public records, directories, BOPA) or when requesting information or inquiries through our website, blog or social networks.
We can also obtain data from minors with the prior authorization of a legal guardian.
It is your responsibility that the information you provide us is true and updated, AGISA will not be held responsible at any time for the consequences that may arise because the information you provide us is not reliable and truthful.

What are your rights and how can you exercise them?
You can access, rectify, delete and oppose certain treatments, as well as exercise your right to limitation of treatment, portability and not be subject to an individual decision based exclusively on automated treatment.
Similarly, you can withdraw your consent for the processing of your data at any time. Of course, you can object at any time to receive advertising for AGISA products by emailing the account agisa@andorra.ad

How long will your data be kept?
AGISA will keep the data as long as it is a client, blocking the data when it ceases to be a client and deleting them as long as they have prescribed any possible judicial and extrajudicial actions that may be generated. AGISA may also retain certain information based on legal requirements (for example, with tax work regulations we have to keep the information for 5 years).